Welcome to https://myspainfood.com (the “Site”). We understand that online privacy is important to users of our Site, especially when conducting business transactions. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by SUMINISTROS HOSTELEROS, S. L. (collectively, “Services”) (“Authorized Customers”).
“Personally Identifiable Information”
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally identifiable information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What personal data is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.
What organizations collect the information?
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
How does the website use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.
With whom may the information be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by SUMINISTROS HOSTELEROS, S. L. is securely stored and is not accessible to third parties or employees of SUMINISTROS HOSTELEROS, S. L. except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at
Are cookies used on the website?
Cookies are used for a variety of reasons. We use cookies to obtain information about the preferences of our Visitors and the services they select. We also use cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.
How does SUMINISTROS HOSTELEROS, S. L. use login data?
SUMINISTROS HOSTELEROS, S. L. uses access information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track user movement and usage, and gather broad demographic information.
Which partners or service providers have access to the Personal Identification Information of Visitors and/or Authorized Customers on the Site?
SUMINISTROS HOSTELEROS, S. L. has entered into and will continue to enter into collaboration agreements and other affiliations with a number of providers, who may have access to certain Personal Data in order to assess the suitability of Authorized Customers for the service. Our privacy policy does not cover the collection or use of this information. Disclosure of personal identification information to comply with the law. We will disclose personal identification information to comply with a court order or subpoena or a request for disclosure of information by a law enforcement agency. We will also disclose personal identification information when reasonably necessary to protect the safety of our visitors and authorized customers.
How does the site protect personal information?
All our employees are aware of our security policy and practices. Personal identification information of our visitors and authorized customers is only accessible to a limited number of qualified employees who are provided with a password to access the information. We conduct periodic audits of our security systems and processes. Sensitive information, such as credit card or social security numbers, is protected by encryption protocols, established to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or ensure that such events will not take place and will not be responsible to Visitors or Authorized Customers for such occurrences.
How can visitors correct any inaccuracies in personal identification information?
Visitors and authorized customers can contact us to update their personal data or correct any inaccuracies by sending us an email at hola@myspainfood.com.
Can a visitor delete or deactivate personal information collected by the site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personal Identification Information from the Site’s database by contacting . However, due to backups and deletion logs, it may be impossible to delete a Visitor’s entry without retaining some residual information. If a person requests the deactivation of their personal identification data, these will be functionally deleted and we will not sell, transfer, or use the personal identification data relating to that person in any way in the future.
What happens if the privacy policy changes?
We will inform our Visitors and Authorized Customers of changes to our privacy policy by posting such changes on the Site. However, if we change our privacy policy in a way that may cause the disclosure of Personal Identification Information that a Visitor or Authorized Customer has previously requested not to be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Return policies?
The following return conditions for our products do not apply in the case of exercising the right of withdrawal. Returns or exchanges of products will only be accepted in case of manufacturing defects, shipping damage, or delivery errors. In any case, no more than 14 days should have passed since the receipt of the product, and the packaging and accessories must be included. It will be verified beforehand that it is a manufacturing or packaging defect or anomaly and not improper or negligent use, handling, or storage. They must always be accompanied by the corresponding delivery note or invoice. Both in the case of return due to manufacturing or packaging defect and in the case of order error, the CUSTOMER will be offered, if possible, its replacement with another alternative at no additional cost and without the right, on the part of the CUSTOMER, to any type of compensation. The shipping costs generated by the order will be borne by MySpainFood. In any case, the return will always be subject to prior examination by MySpainFood of the condition of the product being returned and verification that the requirements specified in these sales conditions have been met. Once the return is received and if applicable, we will refund the amount charged within a maximum period of 30 days and under the same terms used to make the payment. MySpainFood reserves the right to reject returns communicated or sent outside the specified time frame or products that are not in the same condition as they were received. Returns will be managed by sending an email to info@latiendadesami.com with a description of the reasons and causes claimed for the return. It will also be necessary to provide the full name and the order reference number. Once the request is received, we will process it accordingly.
Links:
https://myspainfood.com contains links to other websites. Please note that by clicking on one of these links, you are navigating to another website. We recommend that you read the privacy statements of these linked sites, as their privacy policies may differ from ours.
